Refund Policy

The refund window is 7 days from payment. It applies when the PDF has not been downloaded and no checklist or reminder email has been sent. Both conditions matter: a download or a sent email ends the window.

Send the request from the address you paid with, or tell us the order details so we can match it. We refund to the original payment method. We do not send a refund to a different card or a different person.

A bank can take 5 to 10 business days to show the refund. The processing time is controlled by the bank, not by this site.

Send the request even if you are not sure whether a reminder was sent. We can check the delivery record and tell you which condition applies. Guessing at the rule is a worse use of the 7 days than asking.

The product is digital and the delivery is immediate. Once the file is downloaded or the first email is sent, the product has been delivered and the sale is final.

A checklist email that arrives in spam still counts as sent. Check spam before you buy if you are unsure whether your address will accept the message. A resend from support is the backup for a lost email, so a delivery problem does not automatically become a refund.

If a delivery failed for a technical reason and the file was never downloaded, write support. We can resend the file, and a genuine delivery failure is handled case by case.

The yearly plan is $39 per year. You can cancel any time by emailing support@llcdeadline.com. Cancellation stops the next renewal charge and future reminder emails.

Cancellation does not refund a billing period in which we already emailed the checklist or a reminder. It also does not delete the order record, which is needed for accounting.

If you cancel after a renewal charge but before the new period delivered anything, contact support. The same 7-day rule is applied to the renewal.

The lifetime plan is $299 paid once for one LLC and does not renew, so there is no recurring subscription charge to cancel.

The same 7-day refund rule applies: full refund within 7 days of payment if the PDF has not been downloaded and no checklist or reminder email has been sent, and final after delivery. You can stop future annual reminder emails at any time using the unsubscribe link in any reminder or by emailing support@llcdeadline.com.

The one-time plan is $19 and does not renew. There is no subscription to cancel. The refund rule is the same: 7 days if the file was not downloaded and no email was sent, and final after delivery.

The one-time plan does not schedule reminders. If you later want reminders, email support@llcdeadline.com rather than buying a second plan with a different email.

A one-time purchase is not a trial. The PDF is the same file the yearly plan delivers.

A one-time purchase also does not create a renewal to forget. That is its advantage. If you choose it, put the state date in your own calendar, because the reminders are the part you left out on purpose.

The 7-day refund rule is the same for both plans. The plan name does not change the conditions. A refund closes the order, and it does not move the state deadline.

We do not collect government fees, so we also do not refund government fees. A Florida $138.75 fee, a Delaware $400 tax, a California $20 statement fee, and a Massachusetts $500 fee are paid to the state, not to us.

We do not pay a penalty that an agency charges you. A $400 Florida late fee, a $250 California late penalty, a $200 Delaware penalty, or any other state charge is between you and the state.

If you believe a state charge was caused by our product, write support with the details. We will review the order, but the general rule above still applies.

The yearly plan is $39 a year. The 7-day rule applies to the first charge: if the PDF was not downloaded and no checklist or reminder email was sent, a request inside 7 days is refunded in full to the original payment method. If a reminder later triggers a renewal charge and nothing has been delivered in the new period, the same 7-day test is applied to that charge. Canceling stops the next charge and future reminders.

The one-time plan is $19. It does not renew, so there is nothing to cancel, and the same 7-day test applies. Neither plan includes a state fee, so neither refund can return one. The two plans deliver the same PDF, which is why the refund conditions do not change with the plan name.

A one-time buyer pays $19, the checklist email never arrives, and nothing is downloaded. A message inside 7 days produces a full refund. The same buyer who downloads the file and then decides not to file has passed the delivery line, and the sale is final; a resend remains available, but a refund does not.

A yearly buyer pays $39 in January for a May date and cancels in March. There is no refund for the period, and no charge arrives the following January; the reminders stop when the cancellation is recorded. A yearly buyer whose renewal charge lands in a new period and who has received nothing in that period can use the same 7-day window as a first purchase.

A buyer who paid a state fee on a state site asks for that amount back. We did not collect it and cannot return it; the state agency is the only party that can. A buyer who waits past the seventh day after payment and never downloaded the file has run out of the window, because the rule counts from payment, not from the day the file was noticed missing.

If a charge is disputed with the bank instead of by email, the processor notifies us and we answer with the order record: the plan, the amount, and whether a checklist or reminder left the system. That is the same record used for a refund request, so the two paths are decided on the same facts.

A dispute is slower than a refund, and the timing belongs to the bank. Writing to support first is faster when the rule allows a refund, because a refund returns to the same method without a dispute on the account. We do not treat a dispute as a support message, and we do not send a second copy of the file in response to one.

Email support@llcdeadline.com from the address you paid with. Include the state, the plan, and the purchase date if you have them. Email is the only support channel.

We do not ask for a card number by email. Do not send one. The refund goes back through the processor to the original payment method. Banks often take 5 to 10 business days to show the credit, and that timing belongs to the bank, not to a second approval from us.

If the request is inside the window and the conditions are met, we process the refund. If it is outside the window or the file was delivered, we explain the rule and the reason in the reply.

A refund request that names the wrong email cannot be matched to an order, because the purchase is stored under the address that paid. Write from that address, or name both addresses in the same message if you no longer control the first one. We do not move a refund onto a different card than the one that paid. We do not refund a government fee that you paid on a state site, even if you also bought a checklist from us in the same week.