Contact

Delivery problems: the checklist email did not arrive, the attachment will not open, or the one-time download link was already used. We can resend the file from support@llcdeadline.com.

Account problems: the 6-digit code did not arrive during checkout, you changed your email, or you need help finding a past purchase. The account is tied to the address you paid with.

Order changes: you want to move the stored due date, stop reminder emails, or cancel an annual renewal. Email support@llcdeadline.com for each of those. The account page does not change the order.

Refunds: if the file was not downloaded and no checklist or reminder was sent, write within 7 days. Include the purchase date so we can find the order without asking you for a card number.

We cannot file a report, pay a state fee, or speak to a state agency for you. We cannot act as your registered agent, give legal or tax advice, or recommend a professional.

We cannot change a state fee or a state deadline. Those are set by the agency. If the official page and our page differ, the official page wins and we will correct our page.

We cannot take a card number by email. Do not send one. The payment processor handles the card, and this site never stores it.

Include the email address you used at checkout, the state you selected, and the date of the purchase if you know it. If the issue is a missing email, tell us whether the card was charged. The account page does not show the order.

Do not include a full card number, a government identification number, or a password. We do not need them and they should not travel by email.

If you are writing about a page correction, include the page path and the sentence that differs from the official source. A link to the official page is helpful.

A screenshot is welcome but not required. The page path and the sentence are enough for us to find the text. Do not send a screenshot that shows a card number or a full government identifier.

Email is the only support channel, so every question is answered in writing. There is no phone line, no chat window, and no ticket portal to check. Include the address you paid with when the question is about an order.

A delivery problem is treated as urgent because the product is time-sensitive. If the email is missing, send the message before the state deadline so there is time to fix it.

We do not promise an instant reply, and we do not use an automated phone tree. Email is the only channel. A weekday reply means a person read the message. It does not mean we can move a state deadline, pay a state fee, or open a state filing account for you.

If your message is about a missing checklist and the state deadline is today, say so in the subject line. We cannot extend a state deadline, but we can put a delivery problem ahead of a general question.

We use the email you send to answer the question and to find the related order. We do not add you to a marketing list because you asked for support.

We do not sell the address or the content of a support message to a contractor, a lead broker, or an advertiser. The privacy page describes what we store and how to ask for deletion.

If you ask us to delete a reminder schedule or an account profile, we complete deletion within 7 days while keeping the payment record required for accounting.

Support messages are kept only as long as needed to answer the question and to keep a record of the order. A message that contains a sensitive detail by mistake can be deleted on request, and we will confirm the deletion in the reply.

A person reads the message. We look up the order by the address that paid and check the delivery record: whether a checklist email left the system, when it left, and whether a reminder has gone out. That record is why we ask for the address you paid with. An order is stored under it, and a message sent from a different address may not match anything we can see.

From that record we can do one of four things: resend the same file, correct the stored date, stop the reminder schedule, or process a refund that meets the 7-day rule. If the request falls outside what the product covers, the reply explains which rule applies and points to the official page. We do not forward the message to a state agency and we do not open a case with one.

Replies come from support@llcdeadline.com, the same address that sends the checklist and the reminders. If a reply has not arrived, check the spam folder before writing again and add the domain to your safe senders list. There is no ticket number to quote and no portal to check; the email thread is the record.

A resend, a date change, and a cancellation are three different actions, and each one needs its own message. The account page cannot perform any of them. Naming the action in the subject line and including the address you paid with is enough for us to find the order.

For a resend, say that the attachment did not open or that the link was already used. For a date change, give the new date and the state, and say whether the change follows a corrected state record or a deadline that moved. For a cancellation, say that you want the yearly plan stopped. Cancellation stops the next charge and future reminders, and it does not refund a period in which we already sent the checklist or a reminder.

Deletion is a fourth, separate request. Asking us to delete a reminder schedule or an account profile does not cancel a yearly plan, and canceling a plan does not delete the order record that accounting requires. If you want both, say so in one message and the reply will name which action has been completed.

The 6-digit code that confirms your address at checkout expires five minutes after it is sent. The system accepts one request a minute and three requests an hour, and a fourth request inside the same hour is refused. If the code is missing, check spam, then ask for a new one after the minute has passed. Five wrong entries retire the code, so a fresh code is a faster path than a sixth guess.

A code that never arrives is not a purchase. No charge exists until the checkout is complete, so there is nothing to refund when the code step fails. If the code step succeeds and the payment then fails, the order stays unpaid and no checklist is generated from it.

Do not email asking us to file a report, pay a state fee, or act as your registered agent. Those services are outside the product, and we will decline.

Do not email a card number or a password. Do not email a government identification number unless we ask for a specific, limited purpose.

If you need legal, tax, or trade advice, contact a professional. We can explain the product and the account, but we cannot advise on your entity.

Send the message to support@llcdeadline.com and nowhere else. A message sent to another address may not reach the support record, and we cannot answer from a mailbox we do not read. A reply can land in spam, so add our domain to your safe senders list.